TotalCare aims at integrating the Primary Health Care and Community Health Care model, with a trans-disciplinary health team to render services to the elderly with the objective of improving the medical, nursing and rehabilitation care of the elderly with long-term illnesses.

The services of TotalCare include:

1. Service Inquiries

  • Hotline enquiry service to provide immediate solutions to elderly or carer on health and care related issues
  • Service matching to meet the needs of the elderly

2. Home Care Medical and Rehabilitation Service

  • To connect wide spectrum of health specialists, including doctors, nurses and therapists, for providing home assessment, home visit and home rehabilitation and training service
  • To provide home environment improvement service according to the health needs of the elderly
  • To provide professional nursing care support
  • To devise an individual health care plan for the elderly according to the health and care needs assessment
  • To assess the health condition of the elderly and needs of their family continuously so to provide suitable nursing care service
  • To monitor services continuously as to ensure the health care plan formulated suits the needs of the elderly as well as their family
  • To provide suitable service to elderly with dementia, special and intensive care needs as well as palliative care needs

3. Training Course for Carers

  • To improve the caring skills in home setting
  • To help carers to understand the skills more easily, practical training will be provided
  • To strengthen the communication skill between carers and elderly
  • Conducted and trained by experienced nurses and therapists

4. Day Care cum Rehabilitation Centre for Elderly

  • To provide whole-day / half-day day care services, flexibly satisfying the needs of carers
  • With Rehabilitation Centre to tailor-make rehabilitation training plan for elderly after assessment by therapists
  • To provide maids training and support services to carers
  • For details, please go to here

5. Elderly Residential service and Day Care service referral

  • To provide day care or respite care referral service according to the needs of the elderly and carer
  • To arrange suitable residential service according to the health condition of elder and the financial capacity of carers. For detail information on our elderly homes, please visit the website: www.seniorhome.org.hk
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