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Housemaids Taking Care of the Elderly – Six Major Crises (Part 3)
2011-08-10

Whether the caring of the elderly by the housemaids is good or not is in some way dependent on their relationship. The maids closely take care of the elderly day by day, managing to keep a close eye on them and provide instructions on their livelihood. On the other hand, some families do not have adequate respect and trust on their maids, thus giving rise to a series of crises.

In general, medical staff underpins the teaching of the health knowledge and training for the maids to take care of the elderly. They can then be more equipped to provide better caring services for them in their daily lives. With long hours of getting along with the elderly, the maids are more capable of having a better grasp of their various needs. Opinions from the maids are thus of good reference value and deserve our attention.

On the contrary, the maids cannot functionally play the above role if there is no mutual respect or their relationship is dreadful. I have come across a case that when some maids were in lack of the employers’ respect and trust, they would just work to rules and silently abide by the instructions set the employers. Even though the maid knows oily and salty foods are bad for the health of the elder, she will only follow the instructions of the elder and get her duties done. The elder was eventually sent to hospital because of having a stroke.

Without mutual respect or trust, both parties will be blocked by a wall. Those maids will turn a blind eye to the employers by just strictly following their instructions. They tend not to make things worse but get things done. Instead, the employers and the maids should build up a good rapport, with a hope of fostering mutual respect and trust. This can inevitably facilitate the quality caring of the elderly.

Ms Li Lai-chun
General Manager cum Long-term Care Consultant of Total Care

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